Managed IT Services: Why Your Business Needs Them

Technology has integrated into every part of business operations. As a result, many organizations are looking outside of their own workplace to meet increasing IT needs. Managed IT Services offer companies a chance to meet these evolving demands through the use of a third-party IT provider. This provider is commonly referred to as a managed service provider(MSP).

Managed service providers offer either complete or supplemental IT services. Complete IT services may be ideal for businesses who do not have a current IT provider. In contrast, supplemental services allow businesses with a dedicated IT team to outsource as needed.

Let’s examine some of the reasons a business may consider bringing on an MSP to handle specific IT needs.

Address IT needs proactively.

Whether a business is in the market for complete or supplemental IT services, one thing is certain. All businesses must approach IT needs proactively.

With virtual landscapes constantly changing, the need for dedicated personnel to keep up with those changes has become a necessity.

Prevent network downtime.

Businesses across every industry depend on proper network function. Networks allow them to connect their employees, provide access to essential information, and perform key business functions.

As a result, downtime can be costly, resulting in a loss of sales and new customers. Moreover, it can also lead to a decrease in productivity, loss of data and have an adverse affect on brand reputation.

Understaffing is one common reason for frequent IT outages. If there is not a dedicated team to monitor the network 24/7, downtime is likely.

Cut in-house IT costs.

Savings potential is a driving factor for many businesses to outsource IT needs. For small to medium-sized businesses with limited resources, outsourcing is a great way to cut back on operational costs.

Outsourcing cost advantages can vary depending on the task. However, there are consistent savings brought by reducing or eliminating training costs, salaries and benefits.

Businesses can hire skilled professionals to perform work as needed. This can cut the hefty cost of an in-house IT team. Alternatively, if an onsite team is essential, MSP’s can be great to use for focused projects or tasks. By reserving unplanned needs for MSP’s, businesses can allow onsite employees to stay dedicated to long term IT goals. Moreover, businesses can save money by paying on a per product basis, without taking on additional staff expenses.

Address remote office IT needs.

The workplace has shifted drastically in the wake of COVID-19. We shared some tips recently for businesses as they adjust to the demands of this new norm of remote work. To be clear, part of that plan should include consulting with an IT professional.

Employees working from home have opened the door in new ways to cybercriminals. It is imperative to have a dedicated team working twice as hard to counteract those risks.

Communication has largely taken place in a controlled, centralized environment. It has now been spread across open format platforms such as Zoom that are difficult to secure.

Globally, the Managed Services market is on track to meet growth projections from $178.5 billion in 2019 to 309.4 billion by 2025. The COVID-19 pandemic may contribute to market growth estimates being reached sooner due to an increased demand for cybersecurity talent.

If you are looking for an MSP to meet your business’s current IT needs, call us today and speak to a Starfish specialist. We’ll show you the difference between Starfish and other IT companies!

If you’re still wondering how Managed IT Services fit into your business model, here is some information you might find useful.